People: Our approach

Our people have the technical skills - distinctive, rare or unique in the electricity industry - which enable Terna to carry out its activities as well as possible, with high levels of professionalism and operating efficiency. Attention to improving these skills is a fundamental element of Terna's management approach to human resources. A second element, just as significant, is its attention to occupational safety, which is important for its operating activities that are associated with particular risks, such as work at many metres above ground and maintenance work on live lines.

Over time, the importance of these aspects has led to an approach based on:

  • concern for safety and the prevention of injuries to ensure the physical integrity of employees;
  • the design of Management and Development Systems aimed at improving performance and developing individual skills;
  • investment in training, ensuring the growth of the company and its employees;
  • remuneration and welfare policiesaimed at aligning individual performance with the Company’s goals and providing economic security for employees and their families;
  • a well-organized system of industrial relations based on the involvement of Trade Unions in numerous aspects of corporate life;
  • listening to employees through surveys of their opinions.

Policies regarding employees are established by the Human Resource and Organization Department, while resource management is also entrusted to the heads of other departments. Aspects regarding safety are the responsibility of the corporate Safety Department.

As far as relations with employees and the unions are concerned, see the section on stakeholder engagement, in addition to the following pages.