Relations with suppliers


As stated in its Code of Ethics, Terna puts transparency and fairness first in its relations with suppliers (1,951 contracted in 2012). Suppliers that satisfy conditions of non-involvement in illegal activities, observance of safety standards, respect for human rights, and organizational and professional solidity are welcomed to compete on quality and price as equals. Procurement is normally carried out on the basis of the outcome of tenders that ensure equal opportunity and the utmost transparency for participating companies. The objective of purchasing at the lowest cost for the level of quality and security required is combined with checking supplier requirements related to ethical, social and environmental aspects.


For example, these requisites concern:

  • the existence of clauses relative to compliance with the Terna Code of Ethics and Model 231;
  • a request to sign a specific “Integrity Agreement” obliging the supplier to behave in accordance with the principles of honesty, transparency, and fairness and committing them to avoiding behaviours that could limit competition;
  • the existence of a clause that obliges the suppliers to communicate detailed information to Terna regarding all the subcontracts assigned, with the goal of preventing the risk of criminal infiltration through its relationship with suppliers, implementing the Protocol of Understanding signed with the Finance Police;
  • with regard to tenders, the request for UNI ENI ISO 9001 quality certification as a guarantee of an efficient corporate managerial and organizational system;
  • the existence, in the case of tenders, of clauses guaranteeing the maximum protection of the personnel working for contractors, under penalty of rescission of the contract.

Starting 1 January 2013, Terna adopted a new "Regulation for Purchases" which governs both the contracts instrumental to the institutional activities, that is to say the contracts for work, supplies and services relative to the performance of the activities under licence, and contracts not instrumental to the institutional activities. The innovations introduced in the new Regulation focus on ensuring that Terna and its Italian subsidiaries adopt the updates implemented by the legislation regarding award procedures governed by national legislation (Legislative Decree 163/2006) which, in turn, implements specific European Community Directives.

In the most important areas for Terna's core business (supplies, contract work and services regarding electricity transmission, telecommunications and InformationTechnology) Terna uses a supplier qualification system through which only those companies which are able to satisfy a series of particularly strict requirements, which includes environmental and social issues, are included in the Register. The existence of the requirements is verified by Terna both during the first qualification phase and later, through constant monitoring.

During 2012, an analysis project of was launched regarding environmental and social impacts in the supply chain, aimed at evaluating the adequacy of the oversight of these aspects by the Terna purchasing and qualification procedures, and if necessary improve the same (see the box "The revision of the environmental and social oversight in the supply chain").